Privacy Policy

Last Updated: July 7, 2026

Introduction

Rotor Tour ("Rotor Tour," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or book a flight experience with us at 7201 S Airport Rd, Pembroke Pines, FL 33023.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.

Information We Collect

Personal Information You Provide

  • Full name
  • Email address
  • Phone number
  • Date of birth
  • Number of passengers
  • Weight information (required for aircraft safety and weight distribution)
  • Payment information
  • Special requests or accessibility needs
  • How you heard about us

Booking and Transaction Information
When you book a flight, we collect details related to your reservation, including flight type, date, time, number of passengers, and payment records.

Information Collected Automatically
When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Pages visited and time spent on each page
  • Referring website
  • Device type and operating system
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Process and manage flight bookings and reservations
  • Respond to inquiries and booking requests
  • Ensure compliance with FAA safety regulations, including passenger weight limits and pre-flight requirements
  • Send booking confirmations, reminders, and follow-up communications
  • Process payments and verify transactions
  • Improve our website and customer experience
  • Send communications about our services, promotions, and updates where you have consented
  • Comply with legal, regulatory, and aviation authority obligations

How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Flight operations staff directly involved in your experience
  • Payment processors for transaction handling and fraud prevention
  • Booking platform providers, including FareHarbor, for reservation management
  • Legal and regulatory authorities, including the FAA, when required by law, court order, or to protect rights, property, or safety
  • Business successors in the event of a merger, acquisition, or sale of assets

All third parties with access to your information are required to handle it confidentially and in compliance with applicable laws.

Text Messaging and Communications

By providing your phone number, you consent to receive text messages and calls from Rotor Tour regarding bookings, flight reminders, and updates. Message and data rates may apply. You may opt out at any time by replying STOP.

Weight and Safety Information

As a FAA-regulated air tour operator, we are required to collect passenger weight information prior to each flight. This information is used solely for aircraft weight and balance calculations, is handled with strict confidentiality, and is not shared with any third party outside of flight operations requirements.

Photography and Media

Flights may be recorded for safety and operational purposes. Any promotional use of photos or video involving customers will only occur with explicit prior consent. If you do not wish to be photographed or filmed, please notify our staff before your flight.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site usage, and personalize content. You can manage your cookie preferences through your browser settings or our cookie settings option located in the footer of our website.

Your Rights

Depending on your location and applicable law, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Withdraw consent at any time

To exercise any of these rights, contact us using the information below.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Passengers under the age of 18 must be accompanied by a parent or legal guardian. Information about minor passengers is collected with parental or guardian consent. Our website is not directed to children under 13, and we do not knowingly collect personal information from children through our website without parental consent.

Third-Party Links

Our website may contain links to third-party websites, including booking platforms and payment processors. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies separately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date at the top of this page.

Contact Us

Rotor Tour
7201 S Airport Rd
Pembroke Pines, FL 33023
Email: info@rotortour.co
Website: rotortour.co

‍